Christina CK Kerley on Marketing Made Simple TV

In this in-person, high definition show, Christina CK Kerley, a real dynamo and mobile marketing expert of shares insights on trends and ideas on the show Marketing Made Simple TV – hosted by Jeff Ogden of Find New Customers.

In this show, you’ll learn:

Just how big mobile has become.
Why it is a key to embrace it.
What is really important in mobile marketing.

Marketing Made Simple TV publishes every Thursday at noon ET and is syndicated at a wide range of sites. The show is sponsored by Avitage and Watchitoo. Interested in becoming a sponsor of the show? Contact the show host, Jeff Ogden, at jeff dot ogden at

How to Budget for Marketing

Whatever it is, the budget you put in place for your marketing for the year ahead will shape the results you achieve. Now is the ideal time to define your marketing approach and the budget that will support it. In a recent Toluna survey of businesses, 40% of businesses surveyed stated that they did not feel that their marketing budget met all their marketing needs.

In tougher times, the marketing budget is often the first thing that is cut. Yet it is commonly known that companies which consistently market themselves in a recession perform better than those that don’t. So:

  • How can companies budget better to create the results they want?
  • What can companies do to budget effectively for the year ahead?

Fit your strategy around your target market

Strategy is everything in marketing.  But a separate strategy for your marketing and your sales approach will not deliver the best Return On Investment (ROI). Now is the best time to review your marketing approach in 2011 and identify what worked – and what didn’t. Then, apply this important data to your overall sales and marketing strategy. Which markets are you trying to reach? Which audiences do you want to grow in the coming year? Match this with your marketing approach and plan your marketing spends in careful stages, so that each part of the plan flows from one stage to another. Use inbound marketing technology to track the behaviour of your target markets and ensure that you are using the most appropriate marketing channels to reach them.  This will help you get more from your budget in 2012.

Track your ROI on marketing spend

Your marketing data from the past year will provide a valuable insight into what will work over the next 12 months. So carefully track the ROI you’ve gained this year and identify the activities that have created the best results.

Be ruthless in assessing what is paying you back and what is proving to be a drain on your resources

Would these areas work better with a different approach, perhaps using inbound marketing to accelerate results and make them more profitable? You can also use inbound marketing technology to closely assess and analyse the exact payback from each area of your marketing plan – and feed this knowledge into the year ahead. Put a plan in place for tracking your ROI. Inbound marketing allows you to do this continuously and consistently, letting you to adapt and refresh your marketing activities accordingly.

Create a cross-channel marketing budget

Are you currently using all the appropriate marketing channels? Did your approaches in 2011 feed across the different channels to maximise results – or did you only focus on a couple of areas?

Recent research suggests that companies using social media or “collaborative Web 2.0 technologies” are achieving higher profits. (Source: McKinsey)

Are you one of the companies missing out on a better marketing ROI by neglecting or misusing social media and other technologies?

By using inbound marketing you can connect up all your marketing channels much more effectively, making it easier to retain any potential customers – whatever stage of buying cycle they are at. You can create a cross-channel presence that reduces the cost of building a receptive and responsive brand profile. This approach also makes it much easier to budget for the year ahead. It gives you a core strategy which then feeds out across all the channels – bringing you a better ROI for 2012.

Adapt and update

While it is important to develop a clear strategy to get the best from your marketing budget, it is also important to continuously review and analyse your results. More conventional marketing approaches have traditionally made it quite hard to view the results as you go along. But new inbound marketing technology allows you to view the impact of every single aspect of your marketing approach – as it’s happening. Use this invaluable and on-going insight to adapt your strategy and ensure you make the most of your budget throughout 2012.

What is the secret to budgeting right for marketing in the year ahead?

Everybody wants to make their marketing budget work harder. So how can you ensure you do this in the months to come? Focus on your target market and what they’re doing. By using inbound marketing technology you can get closer to buyer behaviour and demand. You can use this insight to create more meaningful connections by building relationships across all the different marketing channels. This enables you to accelerate the relationships you build with your prospects. Instead of waiting for months to view the results, you can see who’s responding – and adapt your strategy to meet the demand there and then.  This ensures that your marketing spend is continuously matched with where it is most effective and that it feeds right back into your company’s sales and marketing strategy. Create your strategy, use advanced inbound marketing approaches to maximise your marketing impact and assess its impact while it’s live. Keep it consistent and targeted and you can look forward to a better ROI on your marketing budget in 2012.

Author: Sookie Shuen is the community manager at Tomorrow People, a leading UK inbound marketing consultancy. You can read more of Sookie’s content on inbound marketing by subscribing to the Zoober Inbound Marketing blog here. You can also find her on Google+ and Twitter.


BlogWorld and New Media Expo 2012 NY [Event]

The BlogWorld Social Media Conference and Expo returns to New York again this year from June 5th through 7th as a must-attend social media networking and educational event. They are expecting thousands of attendees from over 50 countries with more than 200 speakers for the event. With a great trade-show planned this may be the only industry-encompassing event that will help bring together those in the content creation and publishing businesses together.

BlogWorld Speakers

There will be many notable speakers attending the BlogWorld Social Media Conference and Expo in 2012.

Greg Cargill –  VP of Client Services for Social & Media, Blitz

Greg’s professional career is focused on helping celebrities, brands, and products develop awareness through strategic and internet partnerships. Greg and his team at bigMethod have worked with some of the world’s largest brands such as City of Hope, Harley-Davidson, and Honda. They have successfully brought these organizations to the online social media marketing landscape. bigMethod was recently aquired by Blitz agency.

Greg will host a session called What Makes Big Brands Spend Money on Your Blog. He will share key points such as:

  • What makes brands decide to spend money on a blog
  • How much do they spend?

Linus Chou –  Product Manager, Google

Product manager for Google Analytics, Linus Chou focuses on social attribution as well as real time analytics products. Before arriving at Google, he was an engineer for display advertising at

Linus will host a session called Measuring Social Media Using Google Analytics. His key points will be.

  • Always measure ROI
  • Understanding  how social channels are generating conversions for your business
  • Learn the difference between upper and lower funnel social channels and what that can mean for your social media marketing campaigns.

Katie Richman – Director of Social Media Strategy , ESPN / espnW

Director of Social Media Strategy for ESPN Digital Media, Katie Richman is part of the startup team that is building ESPN’s women’s sports business. Katie began her career in 2001 with MTV Networks Brand Creative and moved onto Oxygen Media in their startup days as well.

Katie will be hosting a session titled Creation, Curation and Collection: Getting to know Pinterest, Instagram and Tumblr with key points focused on providing a good understanding of tastes, metrics and segmentation options as well as information on cutting edge platforms.

Who Should Attend?

Anyone who publishes online can benefit from the knowledge shared at this event. Content creators, publishers, bloggers, podcasters, radio and WebTV broadcasters will benefit from new understanding on topics such as trending strategies, best practices, and trusted techniques to improve content creation and monetization.


@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education ( Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.


Using Social Media for Brand Awareness

Cost-effective and powerful, social media is changing the way companies network. That’s because many businesses today are finding that connections made on sites like Facebook, Twitter and blogs are allowing them to better communicate with customers, more effectively draw in new leads and, over all else according to a July 2010 survey, increase customer awareness of their brand.

How does this work? How can you leverage the power of social networks to expand your brand’s influence and reach? Check out these five practical ideas!

  • Know Your Brand. Before you can promote your brand, you need to have a solid understanding of what it is. Ask yourself what distinguishes you company from others, what you offer that no one else does, what makes you valuable. Then, find a way to promote those benefits across all your marketing materials, from your logo to your website to your Twitter profile, in order to communicate a strong sense of your brand.
  • Establish a Solid, Branded Web Presence. Your website is your single most important online branding tool, the place where all your other marketing tools will direct. With a strong Web presence, your company has a resource that means better search rankings for increased traffic, increased leads and higher conversion rates.
  • Go Where Your Audience Is. A big part of being able to effectively reach your audience is understanding who they are. Is your audience active on Pinterest? Instagram? Facebook? Go where they are and join their conversations in order to expose them to your brand—and to enhance your scope of influence, offer something that meets their needs, whether tips, answers or links to helpful resources.
  • Connect with Online Influencers. Identify the people in your industry who are most influential and work to build relationships with them. Follow them on Twitter, respond to their posts on blogs and Facebook, email them when you have something valuable to say. By connecting with these influencers, you help expand your company’s reach.
  • Keep at It. A strong social media presence isn’t built overnight—in order to develop a loyal following, you have to earn it. Be consistent about posting on your social profiles so that users come to trust and respect your contributions; if you don’t, you run the risk of harming your reputation rather than helping it. If you can’t keep up with a profile, it’s better not to start it.

What do you think—could social media be a game changer for your brand? Take advantage of these tips to watch your presence expand!


Shanna Mallon is a writer for Straight North, a leader among Chicago marketing firms. She writes for clients in various B2B industries, from merchant processing solutions to Kevlar welding gloves. Check out the Straight North blog! @straightnorth


Boosting Revenue with Social Media

For many marketing companies, management of corporate or small business level social media has become a full-time endeavor. For this reason it can be vital to learn what impact your efforts are actually having on your brand awareness. Gaining this knowledge will help you to understand what it may take to boost your business’s bottom line.

The Noisy Social Media Environment

Social media networks are busy places. Once a user has built up a large friend or fan following, the information can stream by at light speed. There are plenty of opportunities to place ads to garner that extra attention from those who may not be able to meticulously pick through their social media networks information, but still scan it for an overall idea of what the internet world had to offer today.

In a recent release of a study by the Adobe Digital Marketing Team, some statistics may have shown why consumers and businesses may not be benefiting from social media like they could.

  • 36% of tweets with valuable content are swallowed by a more boring majority.
  • 37% of those who do use social media networks say that the ads they see are not very useful.
  • 63% of social community managers spend more than 30 hours per week.
  • 26% spent 41 to 50 hours on their community administration and management.

Account proliferation seems to contribute to the overload currently experienced on social media networks. The Adobe study showed that many companies with over 1,000 employees, had an average of 178 social media network accounts. Not only can this clog up the networks, but it can also make full brand analytics rather difficult to test in some cases. Many social marketers also report that they feel they lack resources. Many of those also reporting that they often struggle to measure ROI, which ironically, does not help for getting new resources.

Measuring Social Success

There are obviously many business, large and small who are utilizing their Facebook fan pages to great benefit for their businesses and brands. Facebook and YouTube both have emerged as leaders in social marketing successes. These two market leaders dwarf their competition with an unparalleled critical difference in terms of time spent by users on those sites.

The study also showed that recommendations from other social users can affect the level of enjoyment a possible consumer may feel about a video.  When it comes to websites and content, the study also showed that users tend to stay logged in more than twice as long when doing so with social plug-ins.

Many other social networking and social media statistics found in the study can also be vital to understanding how to implement

Social sharing increases email click-throughs

CTR without sharing shows up around 26%.

  • Twitter – 5.0%
  • Facebook – 5.4%
  • LinkedIn – 9.6%

People use social networks to find local business

In 2008 4% of consumers reported they used social networking sites to find local business.

  • 2009 –  7%
  • 2010 – 9%
  • 2011 – 15%

Social Drives Sales but Faces Perception Challenges

During a self-assessment of women’s marketplace influence, 73% of young adult women described themselves as influential information sources. It also showed that orders that come in via social media networks are commonly larger than those through more traditional digital means such s email, search engines, or even ad displays. In the same realm, the study showed that social sharing can actually trickle down to orders. A quarter of online shoppers who shop at least quarterly, and log into their Facebook accounts at least once a month have made purchases based on a social recommendation.


@BasilPuglisi is the Executive Director and Publisher for Digital Brand Marketing Education ( Basil C. Puglisi is also the President of Puglisi Consulting Group, Inc. A Digital Brand Marketing Consultancy that manages professional and personal branding for Fortune 500 CEOs, Hedge Fund Managers and Small Business Owners.


Marketing Techniques for Small Businesses That Work

Many people have the dream of leaving their corporate position behind and starting their own business.  However, many never reach their goal of business ownership due to the lack of a real plan.  Owning a small business has many challenges…but if business owners focus on the customer and develop a cohesive marketing plan that reaches their target audience effectively, then they have nothing to worry about.  How do you market a new business?  It all starts with building your business by securing a customer base through the following marketing activities:

Referral Networks – Most people do not see the value of networking.  It’s huge!!  By getting out and mingling with companies in your area…you are building valuable relationships that will set the stage for your business.  By attending local networking events, it helps build your name and relationships without spending a fortune. It’s a no brainer….networking works and should be done regularly.    One relationship can bring in many new customers and referrals.  Think about each person and how many people they are connected to…it’s endless.   Face to face meetings are as important as social networking and needs to be part of your marketing plan for small businesses.

Cold Calling– Who wants to sit on the phone and make phone calls…not me!  But guess what…it works!  By being proactive and reaching out to a targeted list of companies, you are adding to your network.  All it takes is one lead to turn into a customer.   Prior to starting a call campaign, a script should be produced and used for all calls.  You want to call with a purpose and offer something attractive to potential customers.  It also helps you be creative and adapt to various questions you get from your prospects. You will be surprised with the results and how many people you end up building a relationship with.  The best time to call is in the morning before people start their day.  You should dedicate 1-2 hours per day on making calls and prospecting.  There are also classes that offer training on how to make calls and succeed.

Inexpensive Marketing Materials  – A quick flyer that explains what services/products you offer is a great way to spread the message about your small business.  You can print out on your office computer and develop a nice template in Word.  Again….you don’t have to spend a fortune on hiring a designing and going to a fancy printer.  As long as you create a flyer that has the correct messaging for your target audience and great images…you are good.  Also…a unique business card will grab attention. Use a different color or shape.

Free Press– Write a press release on your small business and send it out everywhere!  Guess what…it is free!  You can send to your local press list and even splurge on an online pr site.  It can cost anywhere from $50 – $200 per release…but it’s worth it.   It’s a great way to announce your company to the world.

Co-Marketing – Work with other small businesses to share marketing costs.  You can create a direct mail campaign or print ad together.  Perhaps….your services complement each other.  Be creative and come up with some new offers that are out of the box.  You can offer discounts and bundle your services together.  Also, you can share a booth at a trade show to cut costs.

Seminars:  Create a seminar series on various topics that build your credibility in the industry.  You can host an event at your office or select a venue that wants to bring people into their restaurant.  Schedule events after work and include your target customers.  Seminars are a great way to build your network and business.  It also creates a buzz about your business.

Building a business is a process that takes time and can’t be rushed.  As long as you have an effective marketing plan in place, you will succeed.    The time you put in today will be rewarded tomorrow.  Don’t give up!


Monique Merhige is the President of Infusion Direct Marketing & Advertising, Inc.  She has over 15 years of marketing communications experience with technology companies ranging from small service firms and equipment manufacturers to a 1.5 Billion dollar division of Motorola.  Infusion is a marketing consulting firm that specializes in the security industry and delivers marketing solutions that include Public Relations, Direct Marketing, Branding, Collateral Development, and Social Media Marketing.  Visit: or call 631-846-1558


7 Weeks to Establish a Start-Up Social Media Presence for Your Business

Not long ago, I posted an article geared specifically towards helping new or young business owners gain the basics of understanding social media marketing and the most vital points in how to make it work for your business.  On that article we learned about:

  • Communication
  • Collaboration
  • Entertainment

We learned how vital those elements were to how our social media marketing efforts may be received by the general public, possible prospective consumers, and current customers. However, we now hear the words Social Media Marketing or see SMM just about anywhere we look online when it come to searches on how to increase viewers, how to get more business, how to do social media the way that benefits your products, services, and ultimately your consumers, the most.

Start-Up Social Media Marketing Planning

If you are a small business owner, you now have a decision to make about how to begin to utilize social media and networking to grow your business.  There simply are not enough hours on some people’s clocks to even schedule the smallest amount of time to dedicate to this additional element of a business marketing plan. And let’s not even get started on how much capital this may cost your bottom line. But wait, it is really not that bad!

Whether you choose to hire someone to carry out your social media marketing strategy, or try to cover it yourself, at least for now, it is still imperative to understand how the process works. I found a great video by Brian Carter that should help you gain a realistic perspective on how much time you need to dedicate to your SMM plan, how much you should expect to invest in social media marketing at the start-up phase, and the who/what/when and where for the first several weeks of your strategy. In the very least, you can get a new understanding for any costs you may incur if you choose to hire a company or an individual to carry out your plans.

Following Brian’s plan, you should be able to get a good step ahead in your social media marketing plan.

Why SMM is Important to Your  Business

Whether уоu аrе selling products оr services, оr јust publishing content fоr ad revenue, thе efficiency аnd benefits оf social media marketing іs аn unmatched method thаt will help to increase your traffic and profitability over time.

  • Successfully mastered social communities саn bе а great source оf web traffic thаt helps boost уоur ranking аnd add tо уоur аlrеаdу established search engine rеsults.
  • It’s а low-cost/high return business model. Іf уоu dо іt уоursеlf, costs аrе limited аnd thе оnlу time аnd expense уоu hаvе involves hiring freelancers tо dо іt. Ultimately, thе benefits exceed thе cost – іt wоuld tаkе уоu thousands оf dollars tо purchase some of the highest quality links social media offers for free.
  • Social Media optimization аnd marketing nоrmаllу wоn’t interfere wіth аnу methods оf gеttіng traffic tо уоur website as long as you stay focused on the most organic options.


Joy Lynskey is the Content Manager for DBMEI and the owner of JRL Solutions, a copywriting and content management company based in Bedford, Virginia. JRL Solutions hosts a Freelance Writers Education Blog that is managed by direct and guest posting. Joy is the Content Manager and Editor for Puglisi Consulting Group at Digital Brand Marketing Education. Joy regularly works in SMM via freelance consulting  private clients with their social media campaigns. @joylynskey


2012 Direct Marketing Trends – Marketing is Here to Stay

MARKETING IS BACK AND HERE TO STAY!  Yes….Marketers can start to rest easy knowing that businesses are starting to see the value of marketing again.  By reducing marketing budgets over the past two years, companies are seeing a reduction in overall sales and are not happy!  They are starting to be proactive and seek out professional marketers to help them meet their sales objectives. Without marketing…visibility is limited and new opportunities dry up quickly.   Perhaps….CEO’s had to see for themselves the outcome of not marketing their product/service.   As they say “It All Happens For A Reason”.  Perhaps….Management has finally accepted the fact that you can’t live without marketing forever.

Where are we headed in 2012?

Marketing reports are showing that companies have added on new marketing programs in 2012 to include new collateral development, direct mail, and increased trade show presence.  For example, many companies are investing in new trade show booth designs and new glossy 4-color brochures to re-brand their company image.  Companies that have not invested in any marketing activities for the last 5-10 years are coming forward and asking marketers to help steer them in the right direction.  We are seeing more marketing positions open up and marketing consultants are starting to see an increase in their client base.

As stated by The Ballantine Corporation, an area of direct marketing that is projected to see a huge focus in 2012 is targeting and personalization.  It all comes down to relevancy and prospects are more likely to respond if the topic is relevant to them.  They also mentioned another key factor in target marketing in 2012 will be trigger marketing.   Trigger marketing is when specific messages are sent to a prospect/customer based on the trigger of a certain criteria. An example would be a birthday where you receive a direct mail piece offering a discount off of dinner.

Another interesting fact is that people have moved past their negative feelings about direct mail and are starting to respond again.  With the overload of emails in our inboxes, prospects prefer other methods of direct marketing.   The goal is to be smart with your marketing and make sure you are sending relevant messages/offers to your target audience.

Tailored URL’s (PURLs) are also a big item in 2012.  This includes a dedicated url that provides prospects with a web landing page that is customized to their needs.   It can include their name, special offers, information on previous purchases, or a special message just for them.  It’s the wave of the future.

With the buy in from management and CEO’s, marketers can work their magic and create unique marketing campaigns for their clients.   It’s a team effort all around and with the support of the key players, there is no end to a marketer’s success.  The goal should be to keep trying new tactics and find out what works best.  As long as you test and show results for your campaigns….there is nothing to worry about in 2012!


Monique Merhige is the President of Infusion Direct Marketing & Advertising, Inc.  She has over 15 years of marketing communications experience with technology companies ranging from small service firms and equipment manufacturers to a 1.5 Billion dollar division of Motorola.  Infusion is a marketing consulting firm that specializes in the security industry and delivers marketing solutions that include Public Relations, Direct Marketing, Branding, Collateral Development, and Social Media Marketing.  Visit: or call 631-846-1558


How to Use Webinars As A Lead Generation Tool



A webinar is a great tool for businesses to help grow their businesses.  It’s a shame that more companies don’t utilize this medium to educate their target audience on their products/services.  Most companies today are using webinars to educate their internal team and offer sales training.  It eliminates travel expenses by not having to fly in employees to one location for product training.  How many times have you attended a massive sales training seminar in an upscale hotel?  This is something that we should start seeing less of over the next few years.  If companies are smart….they will take the money spent on these events and put it towards engineering and additional marketing programs. The biggest benefit of a webinar, is that your audience can attend a webinar from the comfort of their own desk without leaving the office.  The cost to the company is minimal.

Why are most companies not using webinars as a lead generation tool?  This is a great way to spread the word about your products/services without spending a fortune.  The ROI can be high if companies utilize this medium the right way!

Major Benefits of Webinars:

  1. Attendee List –You can communicate with past prospects, new prospects, and current customers by inviting them to a webinar. It’s a great way to remind them about you!
  2. Credibility – By hosting a webinar on a particular topic…it makes you the industry expert and gives the company credibility as being the spokesperson.  It’s important to get knowledgeable presenters who understand the target audience and how to speak to them.
  3. Webinar Invitations – You can create an upscale email or direct mail invitation and send out to your in-house database.   This is a great way to get in front of your customer or prospect and show that you know the industry. Also…people like to receive free information.  It’s a great offer as part of a direct marketing campaign.
  4. Follow-up – All follow-up should be made within 2 days of the webinar.  All attendees should receive a thank you email.  You can send a link to the archived version of the webinar to the people that registered…. but did not actually attend the webinar.

Webinars can be an effective way to grow your business and increase your profits.  It’s important to give your prospects a presentation that keeps their attention.  Also, interaction is important where participants can type their questions during the webinar session.  A Q & A Session at the end of the session is a great way to keep your webinar interactive.   It is important to know your webinar layout before you begin. This includes what you anticipate on covering, what your objectives are, the format, the length of your webinar and so forth.  The typical length of a webinar is 45 minutes with a 15 minute Q&A session at the end.  Also, the timing is important.  Since you will have attendees from the east and west coast…2:00 p.m. EST is a great time to hold your webinar.

Promotion is crucial to your webinar’s success.  A great way to promote your webinar is through social media sites, direct mail, email, and banner ads.  It makes a great Call To Action for your campaign.  It’s time to add webinars to your marketing tools and start reaping the benefits today!


Monique Merhige is the President of Infusion Direct Marketing & Advertising, Inc.  She has over 15 years of marketing communications experience with technology companies ranging from small service firms and equipment manufacturers to a 1.5 Billion dollar division of Motorola.  Infusion is a marketing consulting firm that specializes in the security industry and delivers marketing solutions that include Public Relations, Direct Marketing, Branding, Collateral Development, and Social Media Marketing.  Visit: or call 631-846-1558


Social Media Week Made Manhattan Move for #SMWsmac

An attendee at our event submitted a wonderful poem about his experience at the Social Media Week Social Media Action Camp event. #SMWsmac

Social Media Week Made Manhattan Move

By Serge Zenin

Social Media Week made Manhattan move;
Networking and negotiating, we never grew numb;
Give out a business card and go with the groove;
I’ll friend you on Facebook, wherever you’re from;

Developers need diagrams drawn by art directors;
Bloggers benefit as they beckon a bigger crowd;
Consultants collaborate with crafty data collectors;
Programmers pick projects that make guru’s proud;

Puglisi Consulting prudently puts people together;
Implementing inactive ideas with inherent passion;
If a logo looks cold let’s lightly add a little leather;
If a fangate’s too flashy let’s frame it with fashion;

Social Media Week electrified the wire that conducts;
It’s about providing solutions, not selling products!

Serge Zenin is the founder and director of BD at Media Contours, an NYC based PR and marketing company. When he’s not working, Serge enjoys writing poetry about relationships, love, modern phenomenon, and various other topics. If you would like Serge to poetically capture the essence of your business or your event, please contact with your request.

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