Facebook Takes on Google with Graph Search

Introducing Graph SearchEver since I started using Facebook, I’ve never found their search function very useful.  Results were never exactly what I was looking for, and my attempts at locating useful information left me empty-handed.  I always looked to Google to find exactly what I was looking for.  Despite the recent article outlining a great Facebook search “trick” earlier this week (see Facebook Introduces ‘Graph Search’, but this Search Secret Already Helps Marketers), Facebook really had no handle on search.

Now, that all changes.

What is Graph Search?

Graph Search allows users to search for anything connected with them through their “social graph”.  This new search tool basically searches through everything you have ever done on Facebook, and everything your friends have done and shared publicly, and answers your search requests with that information.  Facebook is going to give you the exact information that it thinks you want, based upon your connections within the site.

For example, if you search Google for restaurants, you will get many pages of restaurants that may or may not fit what you are looking for.  Search Facebook for “restaurants my friends like” and you will get very specific results, based upon your friends “likes” and comments.  Based upon the theory that we “trust” our friends on Facebook, these results will more likely result in a purchase, or a visit.

This is great for business.

If you are a small business with an optimized Facebook page, and lots of connections, Graph Search will customize results to the individuals that are searching based upon their connections, and not any SEO tricks and not based upon the popularity of your site.

More importantly, as research has shown, consumers are 71% more likely to choose a product or service when a friend recommends it to them within social media (see Consumers 71 percent more likely to buy based on social media referrals).  Word of mouth marketing is alive and well!  Remember, people do business with people that they know, like, and trust.  And, if a Facebook friend has used, recommended, or “liked” a business, there is an inherent level of trust in that recommendation.  And, that is the information that will be served through Graph Search.

In addition, businesses with a physical location may benefit most from Graph Search.  Especially if they encourage people to “check in” to the location.  This will provide Facebook more information to provide your friends searching for similar businesses.

In order for graph search to meet its full potential Facebook business page users will need to make sure that their information is complete, including the address, and make sure that the category your page is in is the correct one for your business.  You don’t want your jewelry company being listed as a non-profit, now do you?  The more information you provide on your business page, the more accurate the search results will be.  In addition, the more people that check-in or “like” your page, the more likely it will show up when searched for.

How do I get Graph Search?

Right now, it is only in beta, but you can apply for Graph Search by signing up for an invite.  I signed up two days ago, and received my Graph Search today!

So, are you impressed?  Does this fill a need you had?  Will you use it?  Let’s discuss it in the comments!

 

Resources:

Introducting Graph Search

Facebook Graph Search: The Experts Speak

Is This The Facebook Search We’ve Been Waiting For?

Facebook Graph Search: 10 Things You Need To Know About The Social Network’s Big Announcement

How Graph Search can help users see the world through different lenses

How Facebook’s Graph Search Impacts Small Businesses

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

Top 10 Stories on Digital Ethos for 2012

Top 10 ListThis is it.  The last Saturday of 2012.  I’m not really sure where the year has gone, and I’m sure many of you feel the same way.  As I sit here and reflect on the year gone by, I realize there have been some great moments, as well as some real major disasters within the social media world.  And, there are plenty of lists categorizing these throughout the “interwebs”.  For those interested, I’ve included links to those lists in the resources, below.

But what about this site?  With a large day-to-day increase in visitors and subscribers to Digital Ethos, there may be things that have appeared throughout the year that you have missed, so I thought we would be remiss in not offering you a list of our top stories from the previous year.  So, without further ado, here are our top 10:

1.  Nine Steps to Becoming a Twitter Chat Pro – Have you heard of twitter chats?  Have you been “bitten” by them?  Then check out these 9 steps to becoming a pro.

2.  Beneficial Twitter Strategies — There are actually a few different strategies that seem to be working for businesses using Twitter as a marketing tool. A perfect running strategy can also be custom tailored to your own small business needs by combining a bit of knowledge on social media engagement with a handy tool or two.

3.  A Day at Google New York & Seth Godin – This is a great recap of a day spent at Google through their Google Engage for Agencies program, and a great opportunity to learn from Seth Godin.

4.  Social Media and Hurricane Sandy —  Everyone on the east coast will remember Hurricane Sandy, and the way it changed many of our lives.  Here is a great article on how social media played a part.

5.  More on Logo Design & Branding – This comment to blog post regarding company logos is a great history and discussion on logos and branding.

6.  Consistency is Key in Your Integrated Marketing Strategy —  So, you are “on” social media, but now what?  How do you succeed?  Consistency is the key.

7.  What Digital & Social Media Marketers Can Learn from Business Consultants —  Before even engaging in marketing and social media, you need to know your goals, and you need to find a consultant who believes your goals are important.

8.  Why You Should Be Using Twitter and 7 Random Benefits —  Twitter seems to be a hot topic this year, and this article is no different.  Why should you be on Twitter and what benefits will it bring?

9.  How Important is Response Time to Your Customers on Twitter and Facebook? – Businesses that claim to be active on social media also need to be responsive to posts by clients and potential clients.  But how important is that, and how quickly must you respond?

10.  Top 10 On-Line Social Media Resources (plus one more) – What list is complete without another top 10 list.  Check out these other great resources for social medial know-how.  You won’t be sorry!

So, there you have it.  The top 10 articles that have appeared on Digital Ethos throughout 2012.  Did you have a favorite that isn’t on the list?  Was there one article that really changed your thinking, tactics or plan?  Make sure to let us know!

And my wish for all of you, in 2013, is health, happiness, prosperity, and a very social new year!

Thank you for visiting in 2012!

 

Resources:

Top 10 Media Stories of 2012

Top 12 Social Media Stories of 2012

Top 12 Social Media Stories of 2012 – CIO

The Top 10 Social Media Stories that Shaped 2012

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

E-Mail Marketing – The First Social Network

Email -- The First Social NetworkE-mail has been around since before the dawn of the internet.  That’s right, in the early 1970’s, the Federal Government was sending messages through the United States Department of Defense network, which handled over 30 million messages per month.

As we began to move more onto the information super-highway, services like Compuserve, Prodigy, and America On-Line began to proliferate, making it incredibly easy for everyone to have an e-mail address.  In fact, at the height of AOL’s dominance, they had over 30 million members worldwide (they only serve about 2.9 million subscribers, as of October 2012).  In contrast, Facebook has over 1 billion members, as of September 2012.

What made e-mail so “social” was the ease at which your messages could be forwarded to your entire address book.  If you wanted to share with friends and family, all you had to do was hit the “forward” button, and they were all able to participate in the discussion.

Fast forward to today, and most businesses are marketing through e-mail, but that doesn’t mean that they are “doing it right.”  Just using this “social network” isn’t enough.  We need to ensure that our e-mail marketing is accomplishing its goals of increased business, increased lead generation, and increased market share.  The big question, then, is what are some best practices in e-mail marketing?

Best Practices

1. Write compelling Subject Lines

  • Keep it short and simple and incorporate the benefit of opening the e-mail.

2. Set your objective and then choose the appropriate frequency

  • Are you trying to promote, inform, or relate to your audience?

3. Call your audience to action

  • You are sending the e-mail for a reason.  Make sure they know it.

4. Make sure they recognize the “From” address

  • They may know your company name, but not yours.  Make sure the email comes from someone they “know.”

5. Keep your main message and call to action “above the fold”

  • This is “news speak” for making sure that the important information is seen without scrolling the message.

6. Be mindful of mobile devices

  • Statistics say that 38% of email is opened on a mobile device and only 33% is opened on a desktop, so make sure the fonts and images will look good on your recipients mobile devices.

7.  Make sure to use alt-text for your logo and pictures

  • This is text that describes the pictures and logos should images be turned-off on your web browser, smart phone or e-mail client.  That way your recipient knows what should be in the image’s place.

In addition to the tips above, always make sure that you are abiding by the “Can-Spam Act”, which requires the following:

  1. Don’t use false or misleading header information;
  2. Don’t use deceptive subject lines;
  3. Tell recipients where you are located;
  4. Honor opt-out requests;
  5. There needs to be a relationship between the sender and receiver.

If you follow these best practices and requirements, then your e-mail marketing is on the right track to continuing the social nature of e-mail marketing.

What subject lines to you find work the best? The worst?  Do you feel that you get too much e-mail?  Sound off in the comments below.

 

Resources:

Wikipedia – Email

Wikipedia – AOL

Constant Contact – The Value of E-Mail Marketing Video

9 Email Marketing Best Practices to generate More Leads

CAN-SPAM Act: A Compliance Guide for Business

Constant Contact

AWeber

MailChimp

Mobile email usage statistics

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

Pinterest Makes the Business Leap

Pinterest PinboardThree years after their humble beginnings, Pinterest has made the leap to the big time.  That’s right, on November 14, nearly 3 years since launching the site as a closed beta Pinterest has opened themselves up to the business world.  No longer do we have to “pretend” to be a person within the photo sharing site.

For those of you unfamiliar with Pinterest, it is a pinboard photo-sharing website that allows users to create individual “pin boards” based upon their interests, and share specific photos from around the internet to their followers.  And for the past year, businesses have begun to use Pinterest to increase their global reach through this visual medium.  Brands like Macy’s have been using Pinterest to showcase products found within their stores organized by category and holiday.  But, they have been doing it without direct sanctioning from Pinterest themselves.  Brands had no more abilities within Pinterest than individuals.

Now, things are different.  These new business pages now allow users to specify their company names, as opposed to using a “First Name Last Name” system.  In addition, companies can now verify their accounts and add new widgets to their websites (these widgets will offer the opportunity to display Pinterest content directly on your website), to help increase engagement among their followers.

Pinterest has made it fairly simple to convert your personal page to a business profile, simply by visiting www.business.pinterest.com and clicking the “Convert your existing account” button, and then answering a few questions about your business.  Nothing could be simpler.

In addition, Pinterest has created a “Best Practices” section of their website to help users best use this site to promote their business goals.  This section covers:

  • telling your brand story,
  • building a community on Pinterest,
  • how to send traffic to your site, and
  • how to analyze your Pinterest presence to improve.

Pinterest also offers businesses a full set of case studies about how different organizations are effectively using this platform.

It is my belief that Pinterest will slowly move towards a monetization scheme which would allow users to create advertising within the site.  In addition, I anticipate Pinterest will begin to offer an analytics platform similar to Facebook Insights, so that users can gauge the interactions within their accounts.

Are you looking forward to an easy way to use Pinterest for your business?  Will you be converting your personal page to a business page?  Where do you see Pinterest going in the future?  Feel free to join the discussion below!

 

Resources:

Pinterest Introduces Business Accounts and Tools

Pinterest Finally Rolls Out Business Accounts:  How to Set Yours Up Today

New Tools for Businesses in the Pinterest Community

Pinterest Makes a Brand Play with New Business Toolkit

Wikipedia — Pinterest

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

Why use Google AdWords? – Part 1- [Internship]

Google logo

Ever search something on Google and wonder what makes the first search result better than the next? With a little help from AdWords it can help you achieve a higher rank in the search results. AdWords bid on keywords that will help trigger their sponsored ads. How much they bid is one of the things that determines their position on the page of search results. The more their ads are clicked, the less they have to pay for each click.

Google AdWords is Google’s pay per click (PPC) advertising platform. This tool is used to direct traffic to your website. Every time your ad is clicked in the PPC option, the advertiser pays the website owner on the terms that the agreed on. The budget can determine how often ads can appear on Google. PPC’s content usually takes form in advertisements such as sponsored links or ads. They appear either above your search results or along the side.

There are many beneficial factors when taking using the AdWords tool. When someone clicks on your ad, this will take them to your website where they can learn more about your business and make a purchase.  Advertising on Google can direct more traffic to your website as you are using the most widely used search engine in the world.

When you first come across Google AdWords, you’ll want to narrow down your audience and attempt to target just your customers. Google AdWords allows you to narrow down your audience by choosing from hundreds of languages, and specific cities and regions. For example, if you own a furniture store in New York City, you don’t want your ads to be seen in Colorado. Set your campaign ads to be read in English throughout the New York City area. Making your ads visible within a ten miles radius of the city or using the zip code targeting can’t hurt either.

After you targeted your audience, you then want to create your ad that will appeal to them. You want your ad to stick out like a sore thumb. In a world full of furniture stores, you want someone to click on your website instead of your competitors. In order for the searcher to click your ad, you want to be able to provide them with the one they think provides the most beneficial information or drives the highest value. In order to make an ad the most effective for your website, you want to choose keywords that are relevant. Choose keywords that relate the most to your site, service or offer. For example, if you are a business that sells furniture, your keywords might include couch, futon, or recliner. You’ll also find it useful to create long tail keywords, like NYC furniture store, or park slope furniture store. The long tail keywords use more terms to narrow your target and often have less competition.

There are a couple of types of keywords, one being negative keywords. A negative keyword is a phrase or word that prevents ads from appearing when a searcher types it in. For example, if your business sells furniture, but doesn’t sell bed frames, you would add the negative keyword but put a hyphen before it like so –bed frames. This eliminates your ads from appearing on irrelevant searches. Another type of keywords include exact match. You want to use exact match when you are using keywords that are exactly what a customer would be looking for when searching on Google. Exact match means that the ad shows for searches only when the search query is exactly the same as your keyword. When using exact match, chose your keyword and put it in square brackets. When someone is looking to buy a love seat, and you own a furniture company, you may want to use [love seat] as an exact match.

After you created your ad, you want to set a pricing. Set your daily budget and cost per click up. You can spend to as much or as little as you want. The average cost per click with Google AdWords is around $3.50 per click but in some cases skyrockets to $20. A useful feature on AdWords lets you change your budget at any time. When you are finally all done with setting up your ad, you want to launch the campaign.

Signing up for Google AdWords can be a good move for your business. It can direct traffic straight to your website which can mean more purchases. Google AdWords generates more visitors, followers, and customers. When you have an effective ad on Google’s search results page, your website will see a whole new world. The tool is one of the best advertising options when you want to track ROI and be able to reduce or grow on the fly. While there is still a lot of other options, using the PPC campaigns in Google AdWords can be a great source for new business.

Coming In Part 2 – Google AdWords, Advanced Options, CPM, Newsletter, Calls, DisplayNetwork

Sources:

The content in this article is part of Digital Ethos’s Digital Media Education in the Higher Education Internship Program, the content was created by @KaylaMarzo, a Student at Suffolk County Community college, intern at Digital Ethos.

About Digital Media Education Internship

Digital Media Education Internship Program is an outreach initiative for Digital Ethos.

What Type of Marketing Job is Right for Me?

You want to get into marketing, but aren’t sure where to start. Maybe you’ve just graduated or are looking around for an internship, but are having trouble narrowing down your options. The fact of the matter is that marketing is a vast industry, and it has many different types of careers to offer in numerous fields. The key is finding the one best suited to your particular strengths and passions.

http://www.flickr.com/photos/41605671@N08/4090395947/

The marketing sector can be broadly divided into five primary fields or branches. They are all interrelated and interdependent, but each is unique and all involve very different job descriptions. You can choose from careers in advertising, media, brand management, market research, and PR. Here’s what each has to offer:

Advertising

If you’ve ever seen an episode of HBO’s Mad Men, you probably have a general idea of what this work involves. Of course, it’s not nearly so glamorous or dramatic as that, but a career in advertising means becoming an expert in rhetoric, persuasion, and psychology. You’ll need to have a sharp aesthetic sense, be well versed in typography and design, and, most importantly, be able to create concise appealing images and expressions that will sell products.

Media

Technically, media falls under the blanket of advertising, but it deserves it’s own space because of the specialization it involves. While advertising, as characterized above, refers to the generation of concepts and strategies, media refers to the communication of those ideas. These jobs demand technical skill and involve getting the ad concepts circulating at maximum exposure on the Internet, television, in print, on billboards, and wherever else they will be most effective.

Brand Management

Brand Management accounts for a large part of marketing. It is also a largely conceptual field that requires an intimate understanding of a specific company and the products it sells. Brand managers must find ways to capture the essence of a company or product and translate it into a concise image, name, and marketing strategy––all while anticipating public reactions, carving out a niche market, and combating competitors.

Market Research

To sell a product, one must first understand the people it is being sold to. Market researchers conduct polls, organize focus groups, analyze statistics, recognize and anticipate consumer trends, and gain insights into the habits and psychology of the buyer.

Public Relations (PR)

Public relations jobs require strong social skills and fast-talking. PR departments are intermediaries between the media, consumers, employees, investors, and the public. They write press releases, appease angry parties, promote products, keep investors informed, and deal with journalists.

As long as products are being sold, there will be a demand for people who can market them. This is why there are so many employment opportunities in the marketing sector, and usually a strong degree of job security. Slumps in the economy rarely put marketing firms out of business. Rather, they make companies who are desperate to sell their products even more reliant on advertising and creative marketing. Hopefully this guide has helped you narrow down your options. Best of luck in finding the type of career you’ll pursue in your job hunt!

Thanks to Agency Central for contributing this guide. If you fancy your hand in any of these roles, you can find wide range of marketing recruitment agencies at AgencyCentral.co.uk.

About Guest Blogger

This article is a guest post provided by a third party, its content was added to Digital Ethos to help provide additional information for our readers and followers. While the Guest Blogger posts do not undergo the same scrutiny as Authors and lack sources, the content was reviewed and approved as valuable to our mission.

Beth Comstock, CMO of GE on Marketing Made Simple TV

In this episode of Marketing Made Simple TV, sponsored by Eloqua, Beth Comstock, SVP and CMO of GE, one of the world’s top companies shares key tips, including:

1) Why it’s important for marketers to step back and see the big picture

2) The importance of keeping an open mind and being receptive to fresh insights and ideas.

3) Why every marketers, big and small, needs to be everywhere and easily found. Why you don’t need the resources of GE to do great marketing.

 

We thank Beth for appearing on Marketing Made Simple TV, and that Eloqua for sponsoring this show and sharing a great content offer.  In addition, we thank other sponsors, such as Avitage (http://www.avitage.com), DigitalEthos (http://www.digitalethos.org), Communication Strategy Group (http://www.communicationstrategygroup.com) and Watchitoo (http://www.watchitoo.com).

Marketing Made Simple TV is produced by Find New Customers (http://www.findnewcustomers.com) It is Produced and Directed by Craig Yaris and our Editor is Kevin Ogden.

About Jeff Ogden

Jeff Ogden (@fearlesscomp) is the President of the B2B lead generation consultancyFind New Customers. Find New Customers helps companies dramatically improve revenue results by transforming the way they attract, engage and win new customers. Contact Find New Customers by calling (516) 495-9350 or sending an email to sales at findnewcustomers.com.

Growing Your Brand and Business: Using LinkedIn Groups

With LinkedIn operating the largest online professional network with some 160 million users across 200 countries, it is clear that being active on this site is essential to growing your brand and business. However, being successful at generating business on LinkedIn requires developing and following a plan of action to ensure that the optimal results are achieved.

Being part of LinkedIn groups is an important part of an individual marketing strategy.

According to the most recent statistics provided by LinkedIn, “members are sharing insights and knowledge in more than 1.25 million LinkedIn Groups.” By joining groups that pertain to your industry (or not – your niche or other area), you are able to interact with like-minded groups of people, regardless of your connection to them. “One major reason for me to be involved in a LinkedIn group… I can have access to other group members, whether I have a direct connection with them or not,” says Jason Alba, author of I’m on LinkedIn — Now What???: A Guide to Getting the Most OUT of LinkedIn.

Create Your Own Group

Creating your own LinkedIn group provides you with even more benefits and opportunities to interact with the right prospects. The added bonus of creating and managing your own group is that you have control over the group and its focus. By having your own group, you highlight your expertise in the topics being discussed and have more of a say in what topics are covered in the group.  As group manager, you are able to list your events, connect to members directly and can even choose who will be allowed in the group.  One of the most effective ways to connect with members is to welcome new additions to the group with a personalized message. “My experience is that few people acknowledge new connections with a personal reply, something that takes just a few seconds,” says Jeff Korhan, author of 10 LinkedIn Tips for Building Your Business. “This is why this strategy is so valuable for developing relationships and standing apart from others who are just collecting connections.”

Stay Active

LinkedIn users should remember that, like real world networking, to receive the greatest benefit you must put in the effort and remain an active participant in groups. One strategy is to become “very” active in three or four groups.  Being very active means checking in at least 3 to 5 times a week.  When you check in, get involved in discussion, post questions, share articles and look for ways to help people find solutions to their challenges.  Work to create a reputation as a giver and provider of expert information.   The more active you are on LinkedIn, the more you will get out of it. “LinkedIn Groups provide you with an audience of interested individuals who are there to learn and share,” says Susan Shapiro, Operations Strategist for Bralan Consulting. “By actively participating, you become an expert, a resource your listeners may turn to for themselves and/or their clients.”

The State of LinkedIn

c/o viralblog.com

LinkedIn and social media in general should primarily be used for networking, branding and relationship development.  If you use LinkedIn as a vehicle to push sales messages and sell aggressively, success will be hard to find.  Make your LinkedIn efforts part of your personal marketing and branding strategy.  Selling will push people away and, if you spam, might even get your account suspended.  People in the real world and on LinkedIn want to do business with people that they know, like and trust.  Use this site as a vehicle to advance your brand and to get people to know who you are, like you for the information that you provide and trust you as a person who provides good content and delivers.

LinkedIn Groups offer a tremendous opportunity to meet people and expose them to your expertise. Leverage the relationships you create in groups and make personal connections.  Begin conversations and demonstrate that you can offer value and support.   These efforts will lead to relationships which will grow your brand and build your business.

Author:

This article is provided by Bill Corbett, Jr., President of Corbett Public Relations, Inc., a leading media relations, social media and personal branding consulting firm.  For more information, go to corbettpr.com or to his blog corbettprblog.com.  He can be reached at wjcorbett@corbettpr.com or @wjcorbett.

Sources:

About Bill Corbett Jr.

This article is provided by Bill Corbett, Jr., President of Corbett Public Relations, Inc., a leading media relations, social media and personal branding consulting firm. For more information, go to corbettpr.com or to his blog corbettprblog.com. He can be reached at wjcorbett@corbettpr.com or @wjcorbett.

Jon Ferarra, CEO and Founder of Nimble.com on Marketing Made Simple TV

Jon Ferarra, CEO and Founder of the social CRM firm Nimble.com sits down with Jeff Ogden of Find New Customers on Marketing Made Simple TV. Here you will learn:

  • Why the world really does need a new CRM offering.
  • The problem with CRM
  • How social media changed the world of selling and how sales and CRM need to adapt.

Marketing Made Simple TV publishes each week on Thursday at noon ET at a wide variety of sites.  We invite you to subscribe to the show to catch future episodes too.

About Jeff Ogden

Jeff Ogden (@fearlesscomp) is the President of the B2B lead generation consultancyFind New Customers. Find New Customers helps companies dramatically improve revenue results by transforming the way they attract, engage and win new customers. Contact Find New Customers by calling (516) 495-9350 or sending an email to sales at findnewcustomers.com.

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