Why You Need a Mobile Website

Mobile is everywhere.  According to Google, more than half of Americans currently own a smartphone, and estimates show that by 2015 there will be more smartphones than PCs surfing the internet.

Why do you need a mobile website?

According to recent studies, the majority of users searching for a local business from a smartphone are looking to buy immediately.  They want quick access to important information about your company, which includes services offered, pricing, business hours and contact information.  A mobile website puts all of that information at their fingertips.  In fact, there was 103% growth in website traffic from smartphones from 2011 – 2012, and US consumers spend almost 1 in every 10 ecommerce dollars using a mobile device (25 Reasons Why You Should Have a Mobile Friendly Website http://www.business2community.com/online-marketing/25-reasons-why-you-should-have-a-mobile-friendly-website-0318161).  And, if that isn’t enough to convince you that you need a mobile website, how about the little fact that there are more devices connected to the Internet than there are people on Earth.

What is the difference between a mobile optimized site and a regular site?

The biggest difference is screen size.  A regular website is developed to be viewed by a desktop or laptop computer with a screen size greater than 14 inches.  A mobile site is designed to be viewed on a screen that is considerably smaller.  Remember, a mobile website will take advantages of services that mobile devices offer, such as click to call and mapping.  This will convert mobile traffic to customers quicker by removing some of the barriers to contact.  After all, if I am searching for pizza from my mobile device, it usually means I want pizza now.  And, a mobile friendly site will allow me to call that pizza place without having to do anything but click the phone number.

Social Ribbit Desktop View

Social Ribbit Desktop View

Social Ribbit Mobile View

Social Ribbit Mobile View

 

 

 

 

 

 

 

 

 

 

 

In addition, a mobile website will load considerably faster, using less data, than its desktop counterpart.  This is important since users expect a mobile website to be faster, and not require major amounts of data, which is paid for by the user.

Finally, check your Google Analytics.  How many people visiting your site are are on mobile devices?  Google provides that statistic under the “Audience” section of the reports.

The most important reason to go mobile?

Your customers are mobile.  Your business needs to be mobile, too.  Not only are we using our smartphones while away from our offices and computers, but we are using our mobiles and tablets while watching TV. and movies.  We are using them from the comfort of our couches and at our kitchen tables.  We are using them to access information quickly and easily.  If I can’t access your site from my smartphone or tablet, I’m leaving.  I will find a site that provides me the information I need somewhere else.

Have you mobilized your site?  If not, why not?  If so, have you seen an increase in traffic?

 

Resources:

5 Reasons Why You Need a Mobile Website RIGHT NOW

25 Reasons Why You Should Have a Mobile Friendly Website

7 Reasons You Need a Mobile Website

Google’s Ready To Go Mo?

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

Global social media leader at Ford @scottmonty

Check out this LIVE HD show in which @scottmonty of Ford is interviewed in front of a live studio audience at #socialmediacampNYC by show host Jeff Ogden. This episode of Marketing Made Simple TV is fun, engaging and features awesome quality. Hope you like it. Please let us know what you think.

In this show, you will learn the innovative ways Ford leverages social media and we also take questions from the a

The show also includes a link to Ford Social. Scott and I invite you to check it out. You can also visit Scott at ScottMonty.com.

Scott Monty

Scott Monty

Marketing Made Simple TV is a production of the sales lead generation company Find New Customers and is the creation of host Jeff Ogden, The show is directed by Craig E Yaris of Social Ribbit and is supported by our wonderful sponsors.

About Jeff Ogden

Jeff Ogden (@fearlesscomp) is the President of the B2B lead generation consultancyFind New Customers. Find New Customers helps companies dramatically improve revenue results by transforming the way they attract, engage and win new customers. Contact Find New Customers by calling (516) 495-9350 or sending an email to sales at findnewcustomers.com.

Confessions of a Social Media Girl: Why Image based Social Media Marketing might be the Best Sales Tool

Facebook’s recent change to a more image based newsfeed has got me thinking that perhaps Pinterest may have had the right idea all along. While Facebook is just moving away from highlighting more text based Confessions of a Social Media Girlnews, Pinterest has been able to capitalize on capturing their audience from the start, and has the viral growth to prove it.

With the new updates allowing businesses to step into the world of Analytics for their Pinterest business page, I can’t help but make the connection that this is a trend in marketing and advertising experts have called on for decades and is really not such exciting marketing news at all. Think of it this way:

It takes our brains seconds longer to connect with text, any seasoned marketer or advertiser will tell you that. As children we reacted better to images because we didn’t need words, and couldn’t use them to associate one item with another.  No brainer!

George Lois, the famous creative marketing genius back in the 1970′s had the right idea-If a message isn’t translated to the audience in a millisecond, and then you’ve already lost them. It’s a tale as old as time really.( Yes I was just referencing Beauty and the Beast). Using image, as the basis for a marketing message is the best way to convey an idea, consumers can make their own interpretation and its strikes them emotionally. It seems as marketers we’ve just been so consumed with communicating with words that we’ve forgotten about our other senses. All signs point to Image based marketing as the best sales tool.

On that note: For years trends in the Far East, specifically Japan have focused their advertising centrally around an image that evokes emotion from the viewer. For beauty products featuring an image that dictates the way a woman will feel after using the product, or depicting a benefit has been widely used. In the case of food industry marketing, highlighting an image of a satisfied customer or family rather than the picture of the food sitting on a plate has been a popular way to advertise. I don’t know about you, but if I saw a bunch of happy people standing around a plate of food, I’d imagine it was good. Reading words that TELL me how good something is, is much less powerful or believable.

Lots of folks say history repeats itself; so far it’s been true in every sense, from fashion to politics, and social media is no exception. We’ve been lucky enough to have a new space to connect businesses with the consumer, but seem to have forgotten a few of the fundamentals of marketing, and are now shocked when a new trend seems to evoke a consumer response.

So Why is Image based Social Media Marketing the best sales tool? It quickly evokes emotion from the consumer, and emotion rather than logic is what drives more sales. Consumers react more often on what they THINK they need, rather than what they really do.

About Guest Blogger

This article is a guest post provided by a third party, its content was added to Digital Ethos to help provide additional information for our readers and followers. While the Guest Blogger posts do not undergo the same scrutiny as Authors and lack sources, the content was reviewed and approved as valuable to our mission.

What the #? Hashtags are Coming to Facebook

In every class and presentation I do, I always tell people to keep Twitter and Facebook separate.  They use two different languages.  Facebook is all about “natural language”.  We post the way we speak.  We use full Facebook Hashtagsentences, and have posts that can go on for paragraphs.  Twitter is the complete opposite.  It’s all about brevity.  After all, you need to fit everything into 140 characters (and we recommend only using 120 to allow for retweets).  That includes any links, and hashtags that you may use.

What is a “Hashtag”?

In it’s basic form, a “hashtag” is an organizational tool.  It is a way to search for tweets that have a common topic or idea.  For example, if you search Twitter for #HungerGames or #Bacon, you will get every tweet that uses these hashtags, and would be able to follow conversations and find out who says what about a certain topic.  Anything can be a hashtag, and no-one owns them.  While teaching my class at Hofstra University on Digital and Social Media, I use the hashtag #HofstraDigital so that the students can communicate through Twitter, and with me, on any topic they wish.

In addition, if you use social dashboards like Hootsuite, you can set up columns for specific hashtags to follow, and you will see all tweets using that hashtag in an organized fashion.

Hashtags can also be found on other social networks, including Pinterest, GooglePlus, and Instagram, and I’ve even seen them on T.V. shows, so that people can follow the conversation about the show in real-time (#thefollowing, #BigBangTheory).

So, it would seem a natural progression that hashtags would move to Facebook, where over 1 billion users visit daily.

Should I Care?

In short, yes.  Hashtags are coming.  There is no way to stop this.  They are a great tool to organize conversations and topics.  But, I don’t think it will change the way people interact with Facebook, at least not in the short term.  People are used to longer posts, and that won’t change with the use of hashtags.  They would be embedded within the posts.  An example could read:

I can’t believe that #target is not going to match their on-line price with their in store price for me.  That is #badbusiness.

This would allow Facebook’s Graph Search tool to offer up conversations around hashtags, when searching for the store “Target” or the phrase “Bad Business”.

This will also allow businesses to search around terms that they feel would be relevant to their business.  Target, for instance, would find this post by searching #Target, as would anyone else, who could then join in the conversation.

It would become a great way to engage in a conversation around a specific topic, and allow you a broader reach than just your friends or fans.

Facebook could even go so far as to offer a dedicated page for hashtag searches, where people can save specific terms to be constantly updated (GooglePlus offers this).  It may allow deeper and more meaningful conversations among people, and create new relationships.

Facebook could even begin to roll out a new advertising platform that would appear only on these hashtag pages, where advertisers could directly target people searching specific words or phrases.  It would bring a more targeted audience to your brand.

In the end, there is no stopping the hashtag, whether you #love it or whether you #hate it, it will begin to show up in our news feeds.  Why not #embracethehorror?

What do you think?  Do you #like them or #hate them?  Sound off below.

 

Resources:

3 Changes to Facebook Pages: Replies, Cover Photos, Hashtags

Hashtags: from Twitter to Facebook

Facebook Plans to Introduce Hashtags, Reports Say

Facebook Working on Incorporating the Hashtag

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

Facebook and the Sponsored Page

Facebook Sponsored Stories StatisticsOver the last 11 days, I have been experimenting with Facebook’s advertising engine with the sole goal of increasing “likes” on two different pages, one a community organization and one a local business.  I set the budget for these two pages at very different dollar amounts and let Facebook do their thing.  The results have been very interesting.

What does $20.00 a day get you?

On the community organization page, I began with a budget of 20.00 per day, which promised me between 14 and 129 new “likes” per day.  That would be a cost of between .15 and 1.42 per new fan, which seems like a small price to pay to spread their message.  After 11 days, the page went from 406 fans to 631, which is an increase of 225 new fans.  This is much lower than the anticipated 1419 fans, should we get 129 per day, but more than the possible minimum of 154.

But it’s not all about the total number of fans.  The weekly total reach, according to Facebook Insights increased by 31% and the Friends of Fans increased by more than 29%, giving this client access to a much broader audience, than they had with only 402 fans.  In addition, their “People Talking About This” reached a high of 221 people which means that over 200 unique people created a story about this page over this time-frame, which is a great indication that the content is being shared.  In addition, the viral reach of over 1,900 indicates the number of unique people who saw a story published by a friend about this page.  For a small grass-roots organization, these are staggering numbers.

Most importantly, the total reach for this page reached a high of 6,889 people, which is an indication of the number of unique people who saw any content associated with this page.  That’s what you call word of mouth!

What does $5.00 a day offer?

On the small business page, I decided to counter the higher price by running an ad for the purpose of increasing the number of “likes”, but with a budget of only $5.00 per day.  Facebook promised a rate of between 2 and 21 new likes every day.  And, after the same 11 days, the number of likes increased by 85.  Again, this number was on the low side, quite short of the possible 231 new fans over this time period.

For this page, the total reach increased to over 6,800 people, which is a great number.  But, it doesn’t tell the whole story.  Although the number of likes and the total reach increased, there was still a lack of constant engagement, as shown by the number of people “talking about this” and the virality of all the posts during this time frame.

What does it all mean?

In the end, I don’t think that the numbers say anything specific, regarding these two pages.  The higher budget page was for a community organization that has a lot of local support and that gets people excited and engaged.  The lower budget was for a local company that only appealed to a niche group.

In the end, I believe that Facebook’s advertising program accomplished what we set out to do, increase likes.  But, that can’t be your company’s only goal.  You need to increase engagement, virality of your posts, and the number of people “talking about” you.  That is where the real benefit will come from.  Keeping your audience engaged is worth much more than just the number of people that have “liked” your page.

What do you think?  Have you had success with Facebook ads?  What about failures?  Let’s discuss it.

 

Resources

Advertise on Facebook

Facebook for Business

About Facebook Ads

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

How the World Has Changed – @guykawasaki

In this Marketing Made Simple TV show (click the button on the lower right to maximize the viewing window), the famed Guy Kawasaki, prolific author (with over 1.2 million Twitter followers) shares tips for business leaders and people looking for insights, as he is interviewed by show host Jeff Ogden.

In this show, you’ll learn:

Guy Kawasaki

  1. Why self-publishing is our future (and the theme of his new book, APE)
  2. The case for building your personal brand
  3. The story behind Guy’s Motorola project
  4. Guy’s personal message to YOU!

Guy Kawasaki is the co-founder of Alltop.com, an “online magazine rack” and he’s the founding partner of Garage Technology Ventures. He’s the former chief evangelist of Apple too. He’s authored 12 books. And he’s very active on Twitter and Google Plus.

Marketing Made Simple TV premieres new shows every Thursday at noon ET. It is support by our wonderful sponsors, so please visit them. The Producer and Director of the show is Craig Yaris of Social Ribbit and it is edited by Kevin Ogden.

Marketing Made Simple TV is a production of the sales lead generation company Find New Customers.

About Jeff Ogden

Jeff Ogden (@fearlesscomp) is the President of the B2B lead generation consultancyFind New Customers. Find New Customers helps companies dramatically improve revenue results by transforming the way they attract, engage and win new customers. Contact Find New Customers by calling (516) 495-9350 or sending an email to sales at findnewcustomers.com.

The Rise of the Experience Economy with Jenn Hyman and Aileen Lee

brandbuild instagram Kathy PhanOur parents and grandparents lived in a world where you got married, bought a house, had kids, and transitioned through life stages in a particular order. Today, we are waiting until later in life to get married and have kids. We are no longer concerned about the accumulation of material possessions; rather, we crave memorable experiences. Social Media is largely responsible for this societal shift from ownership to experience. You can share photos on Instagram from last night’s concert or Tweet about that new restaurant before everyone else. The Experience Economy focuses on collaborative consumption; that access to travel, material possessions or other indicators of status are more important to millennials than actual ownership of goods.

Jenn Hyman, co-founder of Rent the Runway, had the foresight to see this societal shift unfolding. Rent the Runway, an organization offering the rental of luxury dresses, is selling the experience of feeling beautiful and having self confidence, as opposed to an efficient shopping experience (that’s just an added bonus!). She shared her thoughts at SxSW in a panel discussion called Experience vs Ownership: The Rise of the Experience Economy, with Aileen Lee.

So what does the Experience Economy teach us?

  • Experience is about emotion, not logic or efficiency. People use Rent the Runway to test drive a brand they’ve never purchased before. It’s about the emotional connection between a special occasional and the luxury experience that the consumers wouldn’t have otherwise had due to the cost of the dress.
  • There’s an increased demand for authentic communication. Rent the Runway conversion increased significantly when using real women. Society doesn’t want to see the fake version online anymore. We want to see what is authentic and true. Rent the Runway listened to their community and developed a shopping experience where consumers can enter in their physical data and see clothing recommendations worn by models with similar body types. The twist is that this experience is generated by over 10,000 images of actual Rent the Runway consumers, gathered over the last couple of years.
  • All you need is a great product and a great narrative. People want to be a part of a movement, a part of something bigger than themselves. If you provide consumers with that, brand advocates are born.

The Experience Economy shows us that millenials don’t want their parents’ or grandparents’ life. They want to experience life for themselves.

About Guest Blogger

This article is a guest post provided by a third party, its content was added to Digital Ethos to help provide additional information for our readers and followers. While the Guest Blogger posts do not undergo the same scrutiny as Authors and lack sources, the content was reviewed and approved as valuable to our mission.

Pinterest Analytics – Pinning Grows Up

Pinterest AnalyticsBack in November, 2012, Pinterest began shifting from a purely personal social network whose goal was to connect everyone in the world through the things they find interesting, to one where businesses would have the tools to use Pinterest for their marketing purposes (Pinterest Makes the Business Leap http://digitalethos.org/pinterest-makes-the-business-leap/).

Now, nearly 4 months later, Pinterest has begun to roll out a full suite of analytics tools that will enable users to get some “deep dive” information about people’s habits when it comes to pins.  Pinterest’s analytics tool is completely free, but has some requirements before you are able to access it.  First, you will need to switch your account to the new profile.  Don’t worry about this much, as it isn’t all that different, and you will have no problem finding all of your boards and pins.  The second step is a bit more involved.  It requires you to have a verified account, and this can be done when you try to edit your profile, but does require some knowledge of uploading a file to your web host.  Pinterest offers help with this step, so don’t let it scare you.

Once you have the new profile set-up and you have verified your account, you will have access to the analytics engine, under the user name in the upper right side of the screen.

What will I find in the Pinterest analytics?

According to the Pinterest website, you will find some very useful information, including how many people are pinning from your website (which you verified), how many people see your pins and how many click on your content.  You will be able to see which of your pins have the most repins and what else they are pinning.

Specifically, Pinterest offers you the following data under their Site Metrics tab, including:

  • daily average number of pins
  • daily average number of people pinning from your website
  • daily average number of times pins from your website were repinned
  • daily average number of people who repinned your pins
  • daily average number of times your pins appeared on Pinterest in the main feed, search results or on other boards
  • daily average number of people who say the pins on Pinterest
  • daily average number of clicks to your website that originated on Pinterest
  • daily average number of people that visited your website from Pinterest.

Pinterest also offers statistics for the most recent, most repinned and most clicked pins.

How can marketers use the data?

Most importantly, this new data is incredibly useful for businesses, since they can now see the types of pins getting good traction and they will have a look into the behavior of their customers, as their pins are repinned and as people visit their website from Pinterest, and it will allow businesses to tailor their websites to these new found visitors.

Finally, for e-commerce companies, they will now have a great insight into which products that they are pinning are driving traffic and which ones are resulting in immediate action by their customers.

I believe, as I said in my previous article (Pinterest Makes the Business Leap), that this is just one more step towards Pinterest implementing an advertising engine.

Will the rollout of analytics force you to take another look at Pinterest for your marketing efforts?  Have you been using Pinterest for marketing, whether successfully or not?  Sound off, below.

 

Resources:

Pinterest unveils web analytics, offers insight into visitor pinning behavior

Pinterest Web Analytics

Pinterest Launches Free Analytics Tool for Business Accounts

Pinterest Analytics: Making the Most “Actionable” Social Network More Actionable

How Users Can Get Access To Pinterest Analytics For A Website

About Craig Yaris

Craig E. Yaris is the owner of EsquireTech Solutions, which helps small business get found on the social web, whether through Facebook, Twitter, or LinkedIn, he can both teach you the effective use of any social network or act as your social media manager, enabling you to reach your clients where they are and when they want to hear from you. He can teach your organization the social media best practices that can help you use the tools of today to cost-effectively increase your bottom line. EsquireTech Solutions brings the social web to your business. Visit EsquireTech Solutions or call 516-495-9107 .

How to Grow Your Business [Video] with Wendi Caplan-Carroll of Constant Contact #smwSMAC

About Digital Ethos

Professional Development & Education in Digital Communications

What I’ve Learned at SXSW..So Far

sxswBeing a stereotypical type A personality, I approached SXSW with structure and organization. A month before the conference launched, I narrowed my session list down to one session per time slot. Flight was booked. Objectives for the trip were determined. Out of office plan was put in place.

Then I arrived in Austin.

On the first day of sessions I had a fire drill at work and had to skip my 9:30 AM session. Dedicated to keeping my schedule, I arrived 30 minutes early for my 11:00 AM session. Over capacity. Convincing myself that I could stick to MY plan, I arrived for my 12:30 PM session an hour early. The room had a different session name. After consulting conference staff, I was convinced that I was going to miss this session too. I took a deep breath and decided to throw my carefully crafted agenda out the window and embrace the serendipity that SXSW was presenting me.

20 minutes later I found out that the 12:30 PM session was still on; they had just changed the name to Experience vs Ownership: The Rise of the Experience Economy. The session was led by Jenn Hyman, co-founder of Rent the Runway, and Aileen Lee, a venture capitalist and investor in Rent the Runway. It was this session that set the TRUE tone for every other session I’ve attended thus far:

  1. Consumers are more concerned with individual EXPERIENCE than they are ownership. EXPERIENCE is everything from brand messaging, to the purchase process to using the product or service.
  2. Stop overcomplicating everything! Your brand message, your internal process, your business plan should all be so SIMPLE that they can be explained in 30 second, resulting in understanding and excitement.
  3. You are your biggest obstacle. CONFIDENCE in your industry knowledge and intuition is what will help you identify the next breakthrough for your consumers and organization.
  4. Be AUTHENTIC. If you don’t know who you are or what you are trying to communicate, it will impact your consumer’s experience (remember that your consumer isn’t just your end user; it’s your peers, boss, followers, etc).

SXSW has taught me, so far, that I need to embrace who I am, trust my gut and take action. Now that we’ve had a feel good pep talk, we need to accept that without technical skills, the feel good pep talk is bullshit. So, to ensure you have the technical skills, the next few blog spots will look at strategic approaches and tactical application for social media, business models, creating content, and more.

About Guest Blogger

This article is a guest post provided by a third party, its content was added to Digital Ethos to help provide additional information for our readers and followers. While the Guest Blogger posts do not undergo the same scrutiny as Authors and lack sources, the content was reviewed and approved as valuable to our mission.

Directory powered by Business Directory Plugin